Thornhaven Covid-19 Safety Plan

Our promise to you:

  • Our employees will greet you with the same level of hospitality as always, but will refrain from shaking hands or any physical contact
  • Our employees will be wearing face masks to protect both themselves, and YOU!
  • Our employees will wash their hands before each group and throughout as well
  • We will be sanitizing the tasting bar, tasting sheets, stools, iPads & payment terminals in- between each and every transaction. This includes outside patio tables & chairs.
  • Our employees will be spaced out on either sides of the tasting bar and provide service on both ends
  • Pour spouts will be held at a distance above glass so as to not touch any surface and will be sanitized in-between groups
  • Glasses will be disinfected and sanitized after each and every use
  • Washroom will be sanitized routinely and after each group
  • All door handles will be sanitized multiple times throughout the day
  • Tape will be lined on floor to demonstrate groups of 4, and will be spaced 6’ apart
  • No cash transactions
  • As per 50% capacity rules; no more than 15 persons (including staff) will be allowed in wine shop at a time. Staff will be diligently managing this. Outside patio may be used until space has been made available at tasting bar
  • Our staff has been instructed to stay home if they are not feeling well in any way

What we ask of you:

  • If you are not feeling well, please do not enter our wine shop – This is for the safety of everyone
  • Please use complimentary hand sanitizer upon entry of wine shop
  • Please do not touch any of the display wines or merchandise on shelf; our staff is happy to assist you!
  • Please respect social distancing regulations and remain 6’ apart from other persons in the wine shop.
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